Privacy Policy | Innovate Energy Group

OUR PRIVACY POLICY

At Innovate Energy Group ("IEG"), your privacy matters to us, and we are committed to protecting it. Our Privacy Policy articulates how we collect, use, disclose, and manage your personal data.

Collection of Personal Information

IEG typically refrains from collecting personally identifiable data unless explicitly provided by users. You may provide your personal data when you:

Join as an Independent Representative or Partner;
Subscribe to any of our products or services;
Use our websites;
Contact our customer support or representative assistance teams;
Provide us with your feedback or suggestions;
Subscribe to our newsletters, promotions, or marketing communications.

Use of Your Information

IEG employs your personal data for various purposes, including but not limited to:

Improve, promote, or provide IEG products and services;
Dispatch electronic messages to you about products and services offered by IEG or any of its affiliates;
Implement our contract(s) or agreement(s);
Prevent fraudulent and other forbidden/illegal activities;
Meet legal and regulatory requirements; or
Otherwise, as disclosed to you at the point of collection or during your interactions with IEG.

We may collect, store, and process your personal data in the United States or any other country where IEG or its affiliates, vendors, partners, or agents operate. By using IEG products or services, you consent to any such transfer of information outside of your country.

We retain all information throughout the duration of any contract period and for up to 3 years following the termination of customer contracts and any renewals.

Protection of Your Information

IEG pledges not to sell your personal data to unrelated companies for unrelated commercial purposes. However, we may use this data to inform you about relevant products or services. IEG will not reveal your information to unaffiliated companies or organizations without your consent unless:

a) Required by law;

b) Necessary to respond to an inquiry or provide you with a requested product or service;

c) Essential to fulfill our Terms and Conditions Agreement with you; or

d) To safeguard the rights, property, or personal safety of any other person, including an IEG customer or any member of the public.

In the course of providing and operating the Website and related systems, we may share your personal information with a service partner under strict conditions. Your information will not be disclosed to other companies without your explicit consent.

Access to Your Information

To review, verify, or correct your personal data, please contact our representative support department in writing. If denied access to certain personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Communication Preferences

You may change or withdraw your consent to receive marketing communications from IEG at any time by contacting IEG’s representative support department. We assume that by receiving this Privacy Policy or by continuing to engage with IEG or its affiliated entities, you have consented to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.

Safeguarding Your Personal Information

IEG is committed to ensuring the security of your voluntarily provided personal information. We use various technological, physical, and organizational measures to protect your data from unauthorized access, use, or disclosure. It is your responsibility to keep your password confidential.

We may share your personal information with IEG affiliates, vendors, partners, or agents to provide you with requested products or services and make our business more responsive to your needs. Except as outlined here, we will not disclose your personal data to third parties for their marketing purposes without your consent.

Use of ‘Cookies’

When you access IEG websites, we may automatically download 'cookies' or similar files to your computer. This information collection enhances your online experience when visiting our website. If you wish, you can delete or block 'cookies' from your computer's hard drive.

Changes to the IEG Privacy Policy

We may update this Privacy Policy periodically to reflect changes in how we use your personal data. We encourage you to review this Policy regularly to stay informed about our privacy practices.

If you have any questions about this Policy or would like to update your records, please feel free to email us at sales@innovateenergygroup.com or write us at:

Innovate Energy Group

1213 W Morehead St. #67, Charlotte, NC 28208